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Delivery
USA
Service | Standard | Express |
Delivery | 4-5 working days | Next working day (Monday - Friday, orders placed before 3pm ET) |
Carrier | FedEx | FedEx |
Individual state shipping charge
State | Standard Charge | Express Charge |
Alabama | $35 | $60 |
Alaska | $65 | Not Available |
Arizona | $35 | $65 |
Arkansas | $30 | $55 |
California | $35 | $65 |
Colorado | $35 | $65 |
Connecticut | $30 | $55 |
District of Columbia | $30 | $55 |
Delaware | $30 | $55 |
Florida | $35 | $60 |
Georgia | $35 | $60 |
Hawaii | $65 | Not Available |
Idaho | $35 | $65 |
Illinois | $30 | $55 |
Indiana | $30 | $55 |
Iowa | $30 | $55 |
Kansas | $35 | $60 |
Kentucky | $30 | $55 |
Louisiana | $30 | $55 |
Maine | $35 | $60 |
Maryland | $30 | $55 |
Massachusetts | $30 | $55 |
Michigan | $30 | $55 |
Minnesota | $30 | $55 |
Mississippi | $35 | $60 |
Missouri | $30 | $55 |
Montana | $35 | $65 |
Nebraska | $35 | $60 |
Nevada | $35 | $65 |
New Hampshire | $30 | $55 |
New Jersey | $30 | $55 |
New Mexico | $35 | $65 |
New York | $30 | $55 |
North Carolina | $30 | $55 |
North Dakota | $35 | $60 |
Ohio | $30 | $55 |
Oklahoma | $35 | $60 |
Oregon | $35 | $65 |
Pennsylvania | $30 | $55 |
Puerto Rico | $65 | Not Available |
Rhode Island | $30 | $55 |
South Carolina | $30 | $55 |
South Dakota | $35 | $60 |
Tennessee | $30 | $55 |
Texas | $35 | $60 |
Utah | $35 | $65 |
Vermont | $30 | $55 |
Virginia | $30 | $55 |
Washington | $35 | $65 |
West Virginia | $30 | $55 |
Wisconsin | $35 | $60 |
Wyoming | $35 | $65 |
Tracking your order
Please note that anyone at your delivery address can sign for your parcel. For public or shared delivery locations (e.g., offices, hotels, or hospitality venues), parcels are typically delivered to the front desk or reception and signed for by staff.
For a delivery update, please refer to the delivery carrier's website detailed in your order confirmation (DPD.co.uk or DHL.co.uk) and enter the tracking reference provided on the dispatch confirmation email. Alternatively, you can log into your account to track your order's delivery progress.
Carrier returned orders
How your order arrives
Orders are dispatched in a discreet outer box so you can shop in confidence knowing your privacy is of the utmost importance to us. Our courier network requires us to include a return name / address & description of the contents which we have kept to a minimum where possible.
Inside, your order is packed and dispatched in a beautiful pink Agent Provocateur box, tied with a black satin ribbon. Note that some products will arrive in a single discreet outer box with branding inside to ensure the item(s) arrive with you in the best condition.
Trying on your purchase
To be eligible for return, items should not have marks, stains, scents, pulls, or rips present. If your item arrived damaged in your order, please contact Client Services.