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General Delivery Information.
If you are not completely satisfied with your purchase, simply return the item/s to us for free in their original condition within 14 days of receipt. Upon receipt of your item/s, we will issue you a full refund (excluding the original delivery charge), or exchange the item/s for a different size/colour.
Please be advised that, unless faulty, we cannot accept returns for lipsticks, lip balms, skincare or earrings due to hygiene reasons.
Full Refund Policy
Our Personal Shopping Team are here to help you and would be delighted to answer any questions you may have.
Please do not hesitate to email us at firstname.lastname@example.org or alternatively call us on +44 (0)203 308 9150 or +1-917-383-0037 (USA)
Our lovely team will endeavour to respond to your query, big or small, within 48 hours.