Lorna Thong

• Europe Standard: 3-5 working days - €15
  
• Europe Express: 2 working days maximum - €30
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• All orders are lovingly packaged in our pink branded box, tied with ribbon. We dispatch orders in a discreet outer box with only an address label visible.
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• We also offer the option to add a personalised gift message if you are looking to treat that certain someone. Simply choose the gift message option at checkout and your message will be presented on a branded pink card.
• Full Delivery Policy

If you are not completely satisfied with your purchase, simply return the item/s to us for free in their original condition within 14 days of receipt. Upon receipt of your item/s, we will issue you a full refund (excluding the original delivery charge). We can also offer size exchanges on the same product.

Please be advised that, unless faulty, we cannot accept returns for lipsticks, lip balms, skincare or earrings due to hygiene reasons.

Full Refund Policy

Our Personal Shopping Team are here to help you and would be delighted to answer any questions you may have.

Please do not hesitate to email us at personalshopping@agentprovocateur.com or alternatively call us on +44 (0)203 308 9150 or +1-917-383-0037 (USA)

Our lovely team will endeavour to respond to your query, big or small, within 48 hours.