DestinationServiceDelivery windowShipping ChargeSignature RequiredCarrier
USA Standard 2-3 Working Days $20 Yes FedEx
USA Express Next working day
(order by 2pm GMT)
$40 Yes FedEx
Alaska / Hawaii Express Up to 10 Working Days $40 Yes FedEx
International from USA * International from USA * Express Up to 10 working days $40 Yes FedEx
* Bahamas, Barbados, Belize, Bermuda, Cayman Islands, Cuba, Dominican Republic, Grenada, Guam, Haiti, Jamaica, Puerto Rico, Saint Lucia, Saint Vincent and the Grenadines, Turks and Caicos Islands, US Virgin Islands

We offer standard and express shipping services to most countries. To qualify for express delivery, please place your order by 2pm and it will be despatched on the same day. Orders placed after 2pm will be shipped the next working day

Tracking Your Order

All our orders are shipped using a trackable service. For a delivery update, please log on to the relevant carrier’s website and enter the tracking reference provided on the dispatch confirmation email. Alternatively, you can log into your account to track your order delivery progress.

Order Shipped from the USA

All Agent Provocateur orders require a signature on receipt. If nobody is home to sign, your order will be returned to the carrier’s local depot and instructions will be left regarding redelivery.

Unfortunately, we’re unable to amend or cancel a placed order.

We are unable to ship to BFPO, PO BOX and APO/FPO addresses.

Due to their size and weight, orders containing luggage will be charged a special shipping rate (£40 / $80 / €60) which will display at checkout.

Orders Outside the USA

Please visit our international sites should you wish to ship outside of the USA.

Import Duties

All shipments outside the USA may be subject to import duties and taxes, which are levied once a shipment reaches your country. Payment of these is necessary to release your order from customs on arrival. You will need to take responsibility for any import duties in your own country. We are unable to advise on the rates, as they vary according to country.

US Sales Tax

Please note that we collect sales tax for the following states: Georgia, Massachusetts, California, Illinois, Texas, Nevada, Florida, New York, New Jersey