|United Kingdom||11th February||13th February|
|USA||11th February||13th February|
|Canada & The Americas||International Service - 8th February|
|Rest of World||8th February|
We understand that at certain times of the year, gifts are purchased in advance. Therefore we are pleased to offer an extended return policy for Valentine's Day. Orders placed for Valentine’s gifts can be returned until 2nd March 2013. For further Returns information visit our Returns Page.
As a reflection of the premium nature of the Soiree collection, all items will be beautifully presented in our exclusive gold and pink boxes. All orders will then arrive in discreet packaging.
All orders are shipped from the UK and will require a signature upon receipt. See our main site for full details.
|United Kingdom||Standard||Royal Mail Recorded Delivery||2-3 working days||£5||$10||€8|
|Express||Royal Mail Special Delivery||Next working day||£10||$20||€16|
|Europe||Standard||Royal Mail International Delivery||5-7 working days||£10||$20||€16|
|Express||UPS Express Delivery||1-2 working days||£20||$40||€32|
|Americas||Standard||Royal Mail International Delivery||7-10 working days||£10||$20||€16|
|Express||UPS Express Delivery||2-3 working days||£20||$40||€32|
|Rest of the World||Standard||Royal Mail International Delivery||10-12 working days||£10||$20||€16|
|Express||UPS Express Delivery||3-5 working days||£20||$40||€32|
- Orders over £300/€500/$600 will receive complimentary delivery
- Orders over £400/€650/$800 will receive a complimentary upgrade to Express delivery
- Orders over £600/€1,000/$1,200 will receive complimentary express delivery
We hope you fall in love with your Soiree items. If for whatever reason you are not entirely delighted we will be happy to offer an exchange or refund in accordance with our full Returns Policy. This does not affect your statutory rights.
Please send the items you wish to return along with the completed returns form to one of the addresses below.
|For UK and Rest of World orders||For N. American orders:|
|Agent Provocateur Returns
|Agent Provocateur Returns Department
Kuehne + Nagel logistics, Inc.
324 Half Acre Road
Cranbury, NJ 08512
We offer free returns of orders sent to the UK and US with our free Royal Mail and USPS returns labels, respectively. If you prefer to use a different method of shipping for returning your items we are not able to refund any costs that you incur. For returns of orders delivered outside of the UK and US, we will refund postage upon request, with a valid proof of posting.